Privacy Policy and Personal Data Declaration

In this Privacy Policy ("Policy"), we, Timeless Peace and our subsidiaries (referred to as "we," "us," or "our"), provide information regarding the collection, use, processing, and transfer of personal data. This Policy applies to our websites, products, services, software, or apps on which we directly link to this Policy or refer to within this Policy (collectively referred to as the "Services").

At Timeless Peace, we respect the privacy rights of all individuals browsing our website. Browsing the website does not require the provision of personal data or a real name. Our Personal Data and Privacy Policy comply with the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong). However, any personally identifiable data voluntarily provided by visitors or collected from visitors to the website will be treated as data that visitors have consented to Timeless Peace preserving and using for the following purposes:

  • Ensuring continuous provision of services.
  • Contacting visitors to the website for marketing promotions.
  • Designing necessary services for website visitors.
  • Conducting survey research to identify areas where Timeless Peace can better satisfy customer needs.
  • Compiling personalized website content based on individual visitor needs.
  • Notifying visitors about updated information on the website.
  • Informing visitors about promotional activities, special offers, or new products.
  • Conducting statistical analysis on visitor activities and characteristics to measure interest and usage rates of different website sections. This includes providing analytical and traffic data related to displayed or clicked links to advertising clients.
  • Providing or transferring such information to third parties, including Timeless Peace's advertising clients, associated companies, contractors/agents, or other network operators managing relevant services on behalf of Timeless Peace.

If you wish to access or correct your personal data as mentioned above, please submit a written request to Timeless Peace's customer services department via shop@timeless-peace.com. Please note that there may be a reasonable fee for each access session on a case-by-case basis. If you have provided identifiable personal identity information, you may receive occasional phone calls, emails, and promotional information. In certain circumstances, such as email marketing, we provide opt-in and opt-out options for certain types of data collection, use, or sharing, and we will respect your choice.

Any problems, feedback, suggestions, or data (excluding personal data) sent or posted on the website by visitors are considered non-confidential and non-proprietary information voluntarily provided to Timeless Peace. Timeless Peace has the right to autonomously use, reproduce, edit, disclose, transmit, publish, broadcast, and/or post such data (in part or in whole) in other places, including providing such data to associated companies for the development, production, and promotion of products and services to meet customer needs.

Your Rights

You have the following rights:

  • Check whether we hold any of your personal information.
  • Access your personal information held by us.
  • Require us to correct any inaccurate personal information.
  • Obtain information about our policies and practices (from time to time) regarding personal information and the type of personal information held by us.
  • Opt-out of allowing us or other parties to use your personal data for direct marketing (please refer to paragraph 3 above).

Personal Data Security

Timeless Peace makes reasonable efforts to ensure that all personal data held on the website is stored in a safe and secure environment, protected against unauthorized or accidental access, processing, erasure, or other use. However, once any personally identifiable information is provided or transferred to a third party, it is beyond Timeless Peace's control and is no longer within the scope of the Company's protection.

Note on Cookies
Timeless Peace may use cookies on the website for the following purposes:

  • Strengthen security measures.
  • Allow visitors to continue browsing the website.
  • Customize the website according to individual customer needs for personalized usage.
  • Gather data on visitor information.
  • If you do not wish to allow the use of cookies, please adjust your internet browser settings accordingly.

Amendments

We reserve the right to change, modify, add, or remove portions of this Policy at any time. We will indicate the date of the last update on the Policy to notify you of any changes made. In the event of a material change to the Policy, we will provide appropriate online notice at least thirty days in advance and/or obtain your express consent as required by law. By visiting our websites or using our Services, you accept the current version of this Policy. We recommend that users periodically review this Policy to stay informed of any changes.

Timeless Peace reserves all rights and has the final decision in the event of a dispute.